PerciBot Available Anytime
Mobile Friendly Self Service
IT Live Assist Chat Available Monday – Friday 24 x 5 EST
IT Newsletter


PerciBot is a new way to get help. Self-service assistance is available via chat. Perci is able to guide you to IT resources or you can request a live chat with a Percepta IT Analyst. If this is your first time using PerciBot type in “What is Perci” to see a handy how to video !
Click on the ” Have a Question” to get started.
If you need IT assistance with a Program or Site OUTAGE please CALL the Percepta Service Desk using the IT Support Engagement Guide